Cover of book Radical Candor by Kim Scott
Radical Candor

How to Get What You Want by Saying What You Mean

Author: Kim Scott

The general idea of the book is that great leadership means caring personally while challenging directly. When I started reading the book, I figured out it’s not that radical at all. It’s about feedback, mostly constructive:

“Radical Candor” is about giving feedback that is both kind and clear-helping people grow while building strong, trusting relationships.

I bought the more recent version, with an updated preface, which the author used to explain herself. It looks like the book was used opposite to its initial idea (especially in Silicon Valley). Some bosses used it as a way or excuse to actually bully their employees with harsh and brutal feedback. There was even a reference in the “Silicon Valley” TV series to the book, as satire when abused.

The Radical Candor Framework

Similar to many managerial books, there are 4 (there are always 4 😁) feedback and management styles:

  1. Radical Candor (Care Personally + Challenge Directly)

    • Honest, specific, and compassionate.
    • The ideal leadership style.
    • The sweet spot.
  2. Ruinous Empathy (Care Personally + Don’t Challenge)

    • Nice but unclear.
    • Avoids tough feedback, harms growth.
  3. Obnoxious Aggression (Don’t Care + Challenge Directly)

    • Harsh, ego-driven, or humiliating.
    • Gets results short-term, damages trust.
  4. Manipulative Insincerity (Don’t Care + Don’t Challenge)

    • Political, passive-aggressive.
    • The worst quadrant.

To be honest, I’m quite neutral to this book. Maybe I’ve just read too many books/articles on similar topics so there’s not much new for me. On the other hand, it provides some guidance on how to start with more direct, honest, and constructive feedback.

As new leaders, we often fall into the trap of wanting to be the good bosses-those nice ones that people like. In that, we often forget that our duty is not to be liked, but rather to build an environment where people (employees) can thrive and succeed. This is not so much about being nice. Sometimes you have to take or share responsibility, take unpopular actions, handle conflicts, where you might leave more than one side with an unsatisfactory decision. This book tells anecdotes of good and bad behaviors and what might be the results over time of not reacting. From this perspective, it’s worth reading, so you could identify if you’ve fallen into the same traps.

There are also small lessons like “silence is feedback”. When we face silence, it’s not that everyone agrees with us and they have no questions - they’re rather not feeling psychologically safe to ask.

Another one could be “late feedback is unfair feedback”. Sometimes we wait, we wait too long, and because we do not react early, people make more mistakes, more disastrous mistakes. Then we have to react more strongly, leaving people with a feeling of being cheated - “why didn’t you tell me earlier I’m doing it wrong?”

Radical Candor is about building a daily practice of honest relations and feedback, for you and your people, all without being cruel or unclear about expectations.